FAQ
Answers before you order.
Ingredients, storage, shipping, and returns — the practical details before you order.

What is sea moss gel?
Sea moss is a sea vegetable. We clean it, soak it, and blend it into a smooth, spoonable gel so it can be used as a food ingredient — stirred into smoothies, juices, teas, oatmeal, soups, or sauces. Alkaline7 sells it as food and does not make health claims about it.
How much do you use?
The jar label suggests 2 to 3 tablespoons daily.
What can I take Sea Moss with?
Your favorite juice, smoothies, protein shakes, teas, oatmeal, soups, sauces — anywhere you would use a thickener or a spoonful of something fresh.
What is the shelf life?
3 to 4 weeks refrigerated. Keep the jar sealed between uses and use a clean spoon each time.
How long does it take to ship?
Orders typically arrive within 3 to 5 business days. Because sea moss gel is a perishable food, orders are packed cold and ship USPS Priority Mail. Orders of $100 or more ship free.
When should I use it?
Whenever it fits your day — it is a food ingredient, not a dose. If you want a routine to follow, the label suggests 2 to 3 tablespoons daily: one in the morning, one around midday, and an optional third in the late afternoon.
Is this a supplement or medical advice?
Neither. Alkaline7 sells food. We describe what is in each blend and how to use it, and nothing on this site is a substitute for medical advice, diagnosis, or treatment. If you have a medical condition, are pregnant or nursing, or take medication, talk to a qualified health professional before changing what you eat.
What does Sea Moss taste like?
The plain gel is mild and close to neutral, so it disappears into juices, smoothies, and other drinks. The flavored blends taste like what is in them: warm and lightly sweet with agave, cinnamon, and nutmeg; green and grassy with moringa; deep and earthy with the three-root blend; bright and fruit-forward with elderberry and mixed berries.
Can I return an order?
Perishable food cannot be returned once it has shipped. If an order arrives damaged, leaking, spoiled, or incorrect, contact us within 48 hours of delivery with your order number and a photo and we will replace it or refund it. The full policy is on the Refund and Returns page.
